About Us

“Milestones Children’s Center,” “we,” “us,” or “our” refers to Milestones Children’s Center, located at:

159 W 1st St, Oswego, NY 13126, United States

About This Privacy Policy

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with Milestones Children’s Center—whether through our website, programs, services, or communications (collectively, the “Services”).

By using our Services, you agree to the practices described in this policy.

If you have any questions, you can contact us anytime at: info@littlelukes.com

Information We Collect

We collect information in a few different ways:

Information You Provide Directly

• Contact Information: Name, email, phone number, mailing address
• Child/Family Information: Information necessary to provide childcare, therapy, or educational services
• Payment Information: Billing details (processed securely through third-party providers)
• Forms & Surveys: Information submitted through registrations, forms, or feedback
• Communications: Messages, emails, or calls with our team

Information Collected Automatically

• Website usage data (such as pages visited, time on site, and interactions)

How We Use Your Information

We use your information to:

• Provide and manage our childcare and therapy services
• Communicate with you about your child, scheduling, or updates
• Respond to questions and support requests
• Send important service-related notices
• Improve our programs, services, and user experience
• Process payments and manage billing
• Run promotions, events, or community initiatives
• Maintain safety, security, and compliance

We will only use your information for the purposes it was collected for, unless otherwise required by law.

Legal Basis for Processing

We process your information based on:

• Your consent (for communications, forms, etc.)
• Contractual need (to provide services you request)
• Legitimate interests (to improve and operate our services)
• Legal obligations (compliance with applicable laws and regulations)

How We Share Information

We may share your information with:

• Trusted service providers (billing, scheduling, analytics, etc.)
• Professional partners involved in delivering services (when necessary)
• Legal authorities, if required by law

We do not sell your personal information.

Marketing Preferences

If you opt in, we may send:

• Updates about programs or services
• Events, promotions, or announcements

You can unsubscribe anytime by:

• Clicking the unsubscribe link in emails
• Contacting us directly

Even if you opt out, we may still send important service-related messages.

Data Retention

We keep your information only as long as necessary to:

• Provide services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

When no longer needed, your data is securely deleted or anonymized.

Data Transfers

If your information is transferred outside of your local region, we ensure appropriate safeguards are in place to protect it.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct or update your information
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, contact us using the details below.

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version here with the revised date.

Contact Us

Milestones Children’s Center
159 W 1st St
Oswego, NY 13126

Email: info@milestoneschildcare.org